24/7 GP
Quick, reliable healthcare anytime, anywhere.
What is 24/7 GP?
24/7 GP is a healthcare service designed to provide your employees with around-the-clock access to qualified GP consultations via phone or video. This service enables employees to address health concerns at a time and place that suits them best, reducing the need for time-consuming appointments and minimising time off work.
By offering this flexible, on-demand healthcare solution, businesses can ensure faster clinical outcomes, healthier employees, and a more engaged workforce.
Key features
24/7 access
Your team can consult GPs anytime, anywhere.
Flexible consultations
Employees choose the consultation method that best suits their schedule: over the phone or via video.
Qualified professionals
All GPs are fully registered with the GMC or IMC, ensuring your employees receive the highest standard of care.
Quick prescriptions
After a consultation, employees can have prescriptions either delivered to their home (in some areas of the UK) or collect them from a local pharmacy.
Specialist referrals
If necessary, GPs can refer employees to specialists for further treatment and care.
Streamlined health records
Seamless coordination of care ensures your employees receive continuous and effective treatment.
Download Factsheet
How does 24/7 GP work?
- Book an Appointment: Employees easily book a consultation online using a secure link and code within the dedicated app.
- Choose Consultation Method: Appointments are available via video or phone call.
- Attend the Consultation: At the scheduled time, employees connect with a qualified GP through their chosen method.
- Receive Medical Advice: Employees discuss health concerns, receive advice, and get prescriptions if needed.
- Follow-Up: Book future appointments with ease with minimal disruption to their day.
Interested in this benefit?
Our team would be delighted to answer any queries you have about our 24/7 GP service or any of our employee benefit solutions.
FAQs
We want you to have the simplest, easiest experience possible when choosing the right employee benefits. But we know you might have a few questions. Read on for more information here. If you still have questions, talk to us.
Reduce sick leave
Get staff back to work faster
Unlimited Use
Employees can access the service as many times as they need
Attract staff
Attract and retain great talent
Once you have registered for the scheme, your employees will be given a secure link and code to access to the 24/7 GP service via our Smart Hive app. They can access Smart Hive from any device – mobile, tablet, computer or laptop. If any prescriptions are required, employees are able to have them delivered the pharmacy or to their home.
Our team of Client Success Managers work with you to build a package of employee benefits that best suit the needs of your workforce. We are always on hand to give support, however it is needed. Choose from a range of health and wellbeing benefits, and add other schemes that are designed to attract and retain the best talent for your business.